Frequently Asked Questions

Find answers to common questions about Catholic Art

Can't find what you're looking for? Contact us and we'll be happy to help.

Who runs Catholic Art?

Catholic Art is a small business operated by Jace Studios LLC in Austin, Texas, and exists to make the great sacred paintings of the Church available to everyone. You can read more on our About page, or write to us any time at caity@catholicart.com.

What is the quality of your prints?

We use premium print partners who produce museum-quality giclée prints on archival-grade paper and canvas. Each piece is printed with fade-resistant inks designed to last for generations. We take great care to ensure the colors and details honor the original artwork.

How long does shipping take?

Most orders ship within 3-5 business days. Delivery typically takes 5-10 business days within the United States. International orders may take 2-4 weeks depending on the destination. You will receive a tracking number via email once your order ships.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any customs duties or import taxes that may apply.

What is your return policy?

Due to the custom nature of our prints, all sales are final. However, if your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we'll make it right with a replacement or refund.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number. You can use this to track your package through the carrier's website. If you have any questions about your order, feel free to contact us.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay and Google Pay. All payments are processed securely through Shopify's checkout.

Can I cancel or modify my order?

Since our prints are made to order, we begin production quickly. If you need to cancel or modify your order, please contact us as soon as possible at caity@catholicart.com. We will do our best to accommodate your request if production has not yet begun.